1. Who provides the service
1.1. The Unimetrix service (the website https://unimetrix.online and the cabinet https://unimetrix.online/app/) is provided by Andrii Rudenko, an individual entrepreneur registered in Georgia (hereinafter “the Provider”, “we”). The Provider's details are given at the beginning of this document, in the website footer and on the About page.
1.2. These terms are a public offer. By registering in the cabinet, using it or paying for a plan, you accept these terms in full (hereinafter “the Customer”, “you”).
2. What the service includes
2.1. A cloud cabinet (SaaS) for working with advertising, social networks, messengers and sales: analytics and management of Meta and Google advertising, Instagram and TikTok statistics, Telegram channel statistics and inquiries from your clients, CRM, landing pages, automation, reports. The set of sections and the limits depend on the plan and on which sections are enabled for your workspace.
2.2. The descriptions of features on the website and in the cabinet are part of these terms. We are developing the service: features may be added, changed and discontinued; we give advance notice before discontinuing a paid feature.
2.3. The service may be used by persons over 18 years of age. If you register on behalf of an organization, you confirm that you are authorized to act on its behalf. The service is a tool for business and professional activities (advertising, sales, running channels and social media accounts). By registering, you confirm that you use it for these purposes.
3. Account, workspace and team
3.1. You are responsible for keeping your password safe and for all actions performed under your login; we recommend turning on two-factor authentication (Settings → Security).
3.2. Data is stored in a workspace. The workspace owner invites members, assigns them roles and permissions and is responsible for their actions in the workspace.
4. Connecting ad platforms, social networks and messengers
4.1. You connect your Meta (Facebook, Instagram), Google (Google Ads, Google Drive), TikTok, Telegram and Kommo accounts through the official methods of these services, and only accounts that you have rights to.
4.2. The service acts only on instructions from your users: changes to advertising go through an operations queue and are visible in the log, and most of them can be undone. Decisions on campaigns, budgets, bids and ad texts, and their results, are your responsibility.
4.3. You comply with the rules of the connected platforms (the advertising policies of Meta, Google and TikTok, the Telegram rules). Platforms may change their APIs, restrict access or block accounts — we are not responsible for their decisions, but we report disruptions in the cabinet.
5. Your data and your clients' data
5.1. Data that you upload or receive through the service (CRM leads and contacts, inquiries and conversations, channel subscribers, statistics) belongs to you. For the personal data of your clients, you are the controller and we are the processor: we process it only to provide the service, in accordance with these terms and your cabinet settings, and we do not use it for our own purposes.
5.2. You are responsible for the legal basis for collecting such data (consent on forms, informing subscribers and the people you correspond with). The service stores the texts of conversations only if you have turned on conversations in the cabinet yourself.
5.3. The parties to whom we transfer data to operate the service (hosting, payments, etc.) are listed in the Privacy Policy. We notify you without undue delay of any data breach affecting your data.
5.4. You can export your data and your workspace data and delete your account in the cabinet settings; the procedure and time limits are described in the Privacy Policy and on the Data Deletion page.
6. What is prohibited
Sending spam and messages without the recipients' consent; violating platform rules and laws; posting illegal or misleading materials; attempting to access other people's data, breaking or overloading the service, circumventing plan limits; bulk-extracting data from the service by automated means; reselling access without our written consent. In case of a violation, we may restrict access (section 11).
7. Plans and payment
7.1. Prices are in US dollars and are shown on the website (the Pricing page) and in the cabinet (Plan & balance). There is a free plan; a new cabinet may be given a trial period — its terms are stated on the website.
7.2. Payment: you top up the cabinet balance (PayPal or USDT on the BNB Smart Chain network, BEP-20), and the plan fee for the selected period (a month, 3 months or a year — with a discount, if one is indicated) is charged to the balance.
7.3. We may change prices; a new price applies from the next paid period, and we notify you of any increase at least 14 days in advance. A period that has already been paid for is not recalculated.
7.4. Details are given in the Payments & Refunds document.
8. Refunds
Plan payments and balance top-ups are non-refundable — see the Payments & Refunds document for details.
9. Availability and support
We strive for uninterrupted operation, make backups and give notice of scheduled maintenance, but we do not guarantee operation without interruptions, including interruptions caused by failures of platforms, hosting and networks. Support is provided by email at support@unimetrix.online.
10. Intellectual property
The software, design and texts of the service belong to the Provider. You receive the right to use the service for as long as your account exists. Your materials (creatives, texts, data) remain yours; you grant us the right to store and process them solely to provide the service.
11. Suspension and termination
11.1. You may stop using the service and delete your account at any time.
11.2. We may suspend access in case of a violation of section 6, when required by law or if the security of the service is threatened — with notice, except where notice cannot be given.
12. Liability
12.1. The service is provided “as is”. We are not liable for advertising results, platform decisions, lost profits or indirect damages.
12.2. Our liability is limited to the amount you paid for the service during the 3 months preceding the event.
12.3. These limitations do not apply where the law does not permit them (including mandatory consumer rights).
13. Changes to the terms
A new version is published on this page with its date. We notify you of material changes in the cabinet or by email at least 14 days in advance. By continuing to use the service after the new version takes effect, you accept it.
14. Governing law and disputes
The law of Georgia applies. Disputes are first resolved through correspondence (30 days to reply); if no agreement is reached, they are resolved in court at the Provider's place of registration (Tbilisi), unless the law of the consumer's country requires otherwise.
15. Details and contacts
The Provider's details and contacts are given at the beginning of this document and on the About page.